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Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using HMM AI ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

HMM AI is an AI context management platform that allows users to:

  • Store and organize personal context data
  • Integrate with AI platforms like ChatGPT and Claude
  • Manage meeting transcriptions and insights
  • Create and maintain context vaults
  • Access AI-powered context injection across platforms

3. User Accounts and Registration

To access certain features, you must register for an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account
  • Use the service only for lawful purposes

4. Subscription Plans and Billing

Free Plan: Includes basic features with limitations on context vaults and integrations.

Professional Plan: Monthly subscription with unlimited context vaults and advanced features.

Billing terms:

  • Subscriptions are billed monthly in advance
  • Fees are non-refundable except as expressly stated
  • We may change pricing with 30 days' notice
  • Accounts may be suspended for non-payment
  • Cancellation takes effect at the end of the billing period

5. User Content and Data

You retain ownership of all content you upload or create using our service. By using HMM AI, you grant us:

  • Permission to store and process your content to provide the service
  • Right to backup and secure your data
  • Ability to analyze usage patterns for service improvement
  • Permission to integrate with third-party AI platforms as directed

You are responsible for:

  • Ensuring you have rights to all uploaded content
  • Compliance with applicable laws and regulations
  • Not uploading harmful, illegal, or infringing content
  • Maintaining backups of important data

6. Prohibited Uses

You may not use HMM AI to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious software or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service for commercial purposes outside your subscription
  • Share accounts or resell access to the service
  • Reverse engineer or copy our technology

7. Service Availability and Support

We strive to maintain high service availability but cannot guarantee uninterrupted access. We provide:

  • 99.9% uptime target for paid subscribers
  • Email support for all users
  • Priority support for Professional subscribers
  • Regular service updates and improvements
  • Advance notice of scheduled maintenance

8. Intellectual Property

HMM AI and its technology are protected by intellectual property laws. We retain all rights to:

  • Our software, algorithms, and platform technology
  • Trademarks, logos, and branding
  • Documentation and user interfaces
  • Aggregated and anonymized usage data

9. Privacy and Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which includes:

  • End-to-end encryption of your context data
  • No sharing of personal data without consent
  • Right to access, modify, and delete your data
  • Compliance with GDPR and other privacy regulations
  • Regular security audits and updates

10. Limitation of Liability

To the maximum extent permitted by law, HMM AI shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Third-party actions or content
  • Service interruptions or technical failures
  • Damages exceeding the amount paid for the service

11. Termination

Either party may terminate this agreement:

  • You may cancel your subscription at any time
  • We may terminate accounts for terms violations
  • We may discontinue the service with 30 days' notice
  • Upon termination, you have 30 days to export your data
  • Paid fees are non-refundable upon termination

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or platform notifications. Continued use of the service constitutes acceptance of updated terms.

13. Governing Law

These terms are governed by the laws of the jurisdiction where HMM AI operates. Any disputes will be resolved through binding arbitration or in competent courts of that jurisdiction.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: contact@hmmai.org

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